FAQs

How do custom photo orders work?

After purchase, email sunnymommycreations@gmail.com with your photo attached and the email you want your final photo sent to. If you need a special size, let me know that too.
You will be sent a preview photo delivered within 24 hours.

If you approve the photo, I will email you your photo in 5 different size files or whatever special size you request. You may then print as many versions/copies as you like!

If you want revisions to the preview, I will do up to 3. You may request a different art style if you don’t like your original choice.

If you don’t end up approving a preview you like, I will refund your purchase. I want you to love your art, so this is a no-risk purchase!

Do you accept cancellations/returns/refunds?

For digital products, the sale is final because of the nature of instant downloads. But if you have any issues, please contact me.

For custom photo art orders, you may cancel and request a refund up until your final order is sent to you.

For physical products such as poster prints, canvas prints, blankets, pillows, etc., I do accept returns/refunds. See my full Refunds Policy.

How do I download my printable wall art?

After a successful payment, customers who purchase printable wall art are automatically emailed a download link and the order is marked as fulfilled. Anyone with access to the order status page will also have a link available to download attachments for the order.

What DOES IT MEAN THAT YOU HAVE PRODUCTION PARTNERS?

I design and customize everything in my store, but I do not personally manufacture/print physical posters, canvases, blankets, etc. (Trust me, you don’t want me to sew.)

To ensure that you get the best quality product at the best price, I use a few different print-on-demand manufacturers, depending on which offers the best options. I strive to run a business that is as eco-friendly as possible, and that is something I take into consideration when choosing a partner also.

How do I print and frame my digital downloads?

AT HOME: You can print these JPG files on your home computer, using good quality paper. Simply choose which size you want and print that file.

LOCAL STORE: Costco, Walmart, Staples, Office Depot, and Walgreens all offer printing options. It’s also great to support your local mom and pop print shops!

ONLINE: There are many professional printing companies out there with affordable printing options – Shutterfly, Zazzle, VistaPrint, and many more you can find on Google. These companies can print on a wide variety of materials such as paper, canvas, or even metal wall prints.

Standard frames can be purchased at any store like Target. All photo sizes should fit standard frames when printed as posters.